1. What types of parts do you sell?
We carry genuine OEM parts and equipment for Appliances, HVAC systems, and Plumbing. That means you get the same high-quality parts the manufacturers use — no knock-offs or substitutes.
2. Do you only sell to professionals?
No! We sell to both homeowners and professionals. Whether you’re a DIYer fixing your own appliance or a service tech ordering for a customer, we’ve got you covered.
3. How much does shipping cost?
- Orders over $50 ship free.
- Orders under $50 ship for a flat $4.99.
4. How fast will my order arrive?
We ship from multiple U.S. warehouses, so most orders arrive in two days or less. You’ll also get tracking info once your order ships.
5. Do you ship internationally?
Currently, we ship within the United States only.
6. Can I return a part if I don’t need it?
Yes — we offer 30-day hassle-free returns on most new, unused parts. Just contact us with your order number and we’ll provide return instructions.
7. What if I ordered the wrong part?
No worries! We make exchanges easy. Reach out to our support team and we’ll help you get the right part quickly.
8. What if my item arrives damaged or incorrect?
Contact us right away with photos of the issue, and we’ll make it right with a replacement or refund.
9. How can I contact customer support?
Our support team is here to help. You can reach us at support@partstoday.com or by phone at 888-798-7278