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If You're Going to DIY, Use the Right Part

If You're Going to DIY, Use the Right Part

You found the repair video. You've got the tools.

You looked up the part and noticed there are two options: the OEM part for $48 and a generic version for $19. You see the same part number on the listing and it looks identical in the photo.

No brainer, right?

Here's what you need to know before you click "add to cart" on the cheaper one.

OEM stands for Original Equipment Manufacturer. It means the part was made by -- or built to the exact specifications of -- the same company that built your appliance. When your Whirlpool washer rolled off the line, it came with an OEM water inlet valve. The OEM replacement is that same valve. Same materials, same tolerances, same fit.

The generic version is something else entirely.

What "compatible with" actually means

When a listing says a part is "compatible with" your appliance model, it means the manufacturer tested it enough to believe it will probably work in most situations.

It does not mean it was built to the same specification. It does not mean it will fit with the same precision. And it definitely does not mean it was made from the same materials.

Sometimes generic parts work fine. Sometimes they fit a little loose, run a little hot or fail a little sooner. The problem is, you won't know which category yours falls into until it's already installed -- or until it fails again six months later and you find yourself doing the whole repair over again.

That's not a deal. That's doing the job twice.

The warranty question nobody thinks about

Most appliances still under manufacturer warranty have a clause worth reading: Installing non-OEM parts can void the warranty on the affected system or component.

That means if your refrigerator is two years old and you fix the ice maker with a generic water inlet valve, you might have just handed back your coverage on anything ice-maker-related going forward.

For an appliance that's well out of warranty, that's less of a concern. But if yours still has coverage, check before you order.

Where people talk themselves into the wrong decision

The mental math goes like this: the generic part is $29 cheaper. The repair is probably straightforward and besides, if something goes wrong -- you'll deal with it then.

That logic works until "deal with it then" means ordering another part, waiting for it to ship, tearing the appliance apart a second time and wondering why you didn't just buy the right part to begin with.

A $48 OEM heating element that lasts another eight years is a better deal than a $19 generic one that gets you 18 months. The price difference disappears pretty fast when you think about it that way.

One more thing worth knowing

OEM parts are also easier to install correctly. They're designed to fit exactly the way the original did, using the same connectors, mounting points and clearances.

Generic parts occasionally require a little persuading. On a first repair as a DIY homeowner, you don't want any variables you don't have to introduce.

So avoid any potential headaches: Find your model number (it's on a label inside the door, behind the bottom drawer or on the back panel). Then plug it into PartsToday.com and you'll see the exact OEM part for your appliance. Order before 2 p.m. EST and it will ship same-day. Most people have it in hand within a day or two.

Bottom line: Do the repair once and do it right the first time.

That's the whole point of doing it yourself.